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Frequently Asked Questions

Marketplace

How do I become an author?
Becoming an author is simple and free. Create your account, review the submission guidelines, then upload your first item along with a preview and a clear description. Our review team checks each file for quality and completeness, and once approved your product goes live for buyers around the world to discover and purchase right away.
An Introduction to the Marketplaces for Authors
The marketplaces connect independent authors with millions of buyers looking for templates, themes, graphics, code, and more. Each category has its own dedicated storefront, so your work is shown to people actively searching for exactly that type of asset. It is a straightforward way to reach a global audience and earn from every single sale you make.
How do I pay for items on the Marketplaces?
Paying for items is fast and secure. You can check out using all major credit and debit cards, PayPal, or your prepaid account balance topped up in advance. Every transaction is encrypted, and your purchases are saved to your downloads page instantly, so you can re-download any item you have bought at any time without paying again.

Authors

Helpful Resources for Authors
We provide a growing library of resources to help authors succeed, including detailed submission guides, video tutorials, branding tips, and an active community forum. Whether you are preparing your first upload or scaling an established portfolio, these materials walk you through best practices for quality, presentation, and steady long-term sales growth.
How do I become an author?
Getting started as an author takes only a few minutes. Sign up for a free account, read through our quality and content requirements, then submit your item with a thumbnail and an accurate description. After our team approves it, your product is listed publicly and ready for customers to buy, download, and review straight away.
An Introduction to the Marketplaces for Authors
Our marketplaces are curated storefronts where authors sell digital products to a worldwide audience. Buyers browse by category, search by keyword, and filter by rating to find exactly what they need. For authors, it means built-in traffic, secure payments, and a trusted platform that handles delivery and licensing on every order you receive.
Can I use trademarked names in my items?
You generally cannot use trademarked names, logos, or brands in your items unless you hold the proper rights or permission. Using protected marks can lead to takedown requests and account issues. When in doubt, choose original naming and generic placeholder content so your item stays fully compliant and safe for every buyer to use commercially.
How can I get support for an item which isn't working correctly?
If an item is not working as expected, first contact the author directly through the item support tab, since they know their product best. Most authors respond within a couple of business days. If you cannot reach them or the issue is account-related, our help center team is always ready to step in and assist you promptly.

Item Discussion

Can I offer my items for free on a promotional basis?
Authors are welcome to give their items away for free during sanctioned promotions, including the rotating free file feature. It is an effective way to grow your audience and encourage reviews. Just follow the published promotional rules, and note that the standard license and support obligations continue to apply to each free copy that is downloaded.
What Images, Videos, Code or Music Can I Use in my Items?
Any images, video clips, code snippets, or audio bundled into your item must be properly licensed or created by you. A large share of authors use royalty-free assets and keep documentation for each one. Maintaining clear license records ensures your buyers can deploy the product safely without facing attribution disputes or usage restrictions down the road.
Can I use trademarked names in my items?
Please avoid trademarked names, brand logos, and other protected marks in your items unless you are fully authorized to use them. Unlicensed branding often results in takedowns and can affect your account. Opting for original names and generic sample content keeps your submission clean, compliant, and broadly usable for customers in any market segment.
How can I get support for an item which isn't working correctly?
When a purchased item misbehaves, the quickest route is the item support tab, where you can message the author who built it. They typically reply within one to two business days with a fix or guidance. Should support be unavailable or your question concern billing, our dedicated help center team is happy to take over and help.
How do I pay for items on the Marketplaces?
Checking out is quick and protected. Use any major credit or debit card, PayPal, or a balance you have preloaded onto your account. All payments are encrypted end to end, and every item you buy is added to your downloads page immediately, letting you grab it again whenever you need without being charged a second time.

Affiliates

How does the Tuts+ Premium affiliate program work?
The affiliate program lets you earn a commission whenever someone you refer makes their first purchase. Share your unique referral link across your blog, social channels, or newsletter, and we track every qualifying sale automatically. Earnings are credited to your account, giving you a simple, transparent way to monetize the audience you have built.
Tips for Increasing Your Referral Income
To grow your referral income, share links where your audience is most engaged, write honest reviews of items you genuinely recommend, and highlight seasonal sales when interest peaks. Adding clear calls to action and showcasing real examples builds trust, and consistent promotion over time tends to produce the steadiest and most rewarding results.