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Frequently Asked Questions
Marketplace
How do I become an author?
Becoming an author is simple and free. Create your account, review the submission guidelines, then upload your first item along with a preview and a clear description. Our review team checks each file for quality and completeness, and once approved your product goes live for buyers around the world to discover and purchase right away.
An Introduction to the Marketplaces for Authors
The marketplaces connect independent authors with millions of buyers looking for templates, themes, graphics, code, and more. Each category has its own dedicated storefront, so your work is shown to people actively searching for exactly that type of asset. It is a straightforward way to reach a global audience and earn from every single sale you make.
How do I pay for items on the Marketplaces?
Paying for items is fast and secure. You can check out using all major credit and debit cards, PayPal, or your prepaid account balance topped up in advance. Every transaction is encrypted, and your purchases are saved to your downloads page instantly, so you can re-download any item you have bought at any time without paying again.
Legal
Can I offer my items for free on a promotional basis?
Yes, you may offer your own items for free during approved promotional periods, such as a featured free file of the month. This is a great way to attract new followers and build momentum for your portfolio. Simply follow the promotion guidelines, and remember that licensing and support terms still apply to every free download given out.
What Images, Videos, Code or Music Can I Use in my Items?
You may include images, video, code, or music in your items only when you have the proper license or own the rights outright. Many authors rely on royalty-free libraries and clearly document each source. Always keep records of your licenses so buyers can use your work with confidence and without unexpected legal or attribution complications later.
Can I use trademarked names in my items?
Trademarked names and logos should not appear in your submissions unless you have explicit authorization to use them. Protected branding can trigger removal and put your author standing at risk. We strongly recommend original titles and neutral demo content, which keeps your item approved, professional, and ready for buyers across many different industries.
Item Discussion
Can I offer my items for free on a promotional basis?
Authors are welcome to give their items away for free during sanctioned promotions, including the rotating free file feature. It is an effective way to grow your audience and encourage reviews. Just follow the published promotional rules, and note that the standard license and support obligations continue to apply to each free copy that is downloaded.
What Images, Videos, Code or Music Can I Use in my Items?
Any images, video clips, code snippets, or audio bundled into your item must be properly licensed or created by you. A large share of authors use royalty-free assets and keep documentation for each one. Maintaining clear license records ensures your buyers can deploy the product safely without facing attribution disputes or usage restrictions down the road.
Can I use trademarked names in my items?
Please avoid trademarked names, brand logos, and other protected marks in your items unless you are fully authorized to use them. Unlicensed branding often results in takedowns and can affect your account. Opting for original names and generic sample content keeps your submission clean, compliant, and broadly usable for customers in any market segment.
How can I get support for an item which isn't working correctly?
When a purchased item misbehaves, the quickest route is the item support tab, where you can message the author who built it. They typically reply within one to two business days with a fix or guidance. Should support be unavailable or your question concern billing, our dedicated help center team is happy to take over and help.
How do I pay for items on the Marketplaces?
Checking out is quick and protected. Use any major credit or debit card, PayPal, or a balance you have preloaded onto your account. All payments are encrypted end to end, and every item you buy is added to your downloads page immediately, letting you grab it again whenever you need without being charged a second time.
Affiliates
How does the Tuts+ Premium affiliate program work?
The affiliate program lets you earn a commission whenever someone you refer makes their first purchase. Share your unique referral link across your blog, social channels, or newsletter, and we track every qualifying sale automatically. Earnings are credited to your account, giving you a simple, transparent way to monetize the audience you have built.
Tips for Increasing Your Referral Income
To grow your referral income, share links where your audience is most engaged, write honest reviews of items you genuinely recommend, and highlight seasonal sales when interest peaks. Adding clear calls to action and showcasing real examples builds trust, and consistent promotion over time tends to produce the steadiest and most rewarding results.