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FAQs + Shipping

Find answers to common questions about our skincare products, ordering, shipping, and returns.

How do I become an author?
To join our skincare affiliate program, submit your application through our website with your content portfolio and professional credentials. Our review team processes each application within three business days. Once approved, you receive full access to brand assets, product samples, and a personal dashboard to track your earnings and audience growth.
Helpful Resources for Authors
Our author resource hub provides a comprehensive style guide, high-resolution product photography, ingredient glossaries, and seasonal campaign briefs. You also gain entry to a private author forum, monthly editorial webinars, and direct access to our product development team for early-access reviews, exclusive launches, and collaborative content opportunities.
How much money can I make?
Earnings depend on your audience reach and content quality, but our top skincare authors earn between $500 and $5,000 each month. We offer a competitive base commission on every sale, plus performance bonuses for high-traffic periods. Payments are processed on the 15th of each month, sent directly to your verified bank account or PayPal address.
Can I offer my items for free on a promotional basis?
Yes, authors may run limited-time free promotions for up to 72 hours each quarter. Submit a promotion request through your author dashboard at least five days before the scheduled start. Promotional listings must comply with our content and quality guidelines, and items must return to their standard pricing immediately after the promotional window closes.
An Introduction to the Marketplaces for Authors
Our skincare marketplace connects independent beauty experts with a global audience seeking trusted product guidance. Authors publish curated picks and in-depth reviews while earning commission on every qualifying purchase. The platform integrates directly with our live inventory system, so product availability and pricing remain accurate for your readers without any manual updates required.
How does the Tuts+ Premium affiliate program work?
Sign up for our affiliate program and receive a unique referral link to embed in your blog posts, social content, and email campaigns. For every customer who completes a purchase through your link within a 30-day attribution window, you earn a flat 12% commission. Your personal dashboard provides real-time reporting on clicks, conversions, and upcoming payouts.
What Images, Videos, Code or Music Can I Use in my Items?
You may use original assets you have created or images and videos licensed from an approved stock provider. Music must be cleared for commercial use, and any third-party code must carry an open-source license compatible with our marketplace terms. If you are uncertain about a specific asset, submit it to our compliance team for review before publishing your item listing.
Can I use trademarked names in my items?
Trademarked brand and ingredient names may be referenced in descriptive editorial contexts, such as comparing formulas or explaining product categories. However, you may not use trademarked names in your listing title, thumbnail, or as a primary search keyword in a way that implies official endorsement. Consult our trademark usage guide in the author help center whenever you are unsure.
Tips for Increasing Your Referral Income
Publish detailed ingredient breakdowns and skincare guides that attract consistent organic search traffic to your referral links. Feature links prominently in comparison articles, daily routine roundups, and video tutorials. Engage your audience regularly with seasonal skincare challenges, exclusive discount codes, and tailored product recommendations to improve your conversion rate and increase your average order value.
How can I get support for an item which isn't working correctly?
If a product arrives damaged or does not perform as described, contact our customer support team within 14 days of delivery through the help center in your account. Include your order number, a clear description of the issue, and photographs where applicable. Our team responds within 24 business hours and will arrange a replacement, refund, or store credit based on your preference.
How do I pay for items on the Marketplaces?
We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay. Every transaction is protected by 256-bit SSL encryption, and your payment details are never stored on our servers. For bulk or wholesale purchases, we also offer invoice-based payment with net-30 terms, available upon approval from our accounts team. Contact us to get started with a wholesale account.

Still have questions about our skincare products or your order? Our customer care team is here to help. Email us at noreply@canvas.com and we will respond within one business day.